We build validated, scalable and safe AI to help you understand and serve your customers better

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Our Capabilities

Delivering world-class ML and AI solutions which leverage your data to identify the next-best-actions for your customers across the following key areas:

Strengthen relationships through personalisation

  • User Journey Optimisation
  • Visual Presentation
  • Content Selection

Retention and growth through marketing optimisation

  • Contract Renewal
  • Upsell / Cross-sell
  • Quote Personalisation
  • Targetted Offers

Delight your customers and exceed their expectations

  • Onboarding
  • Support Allocation
  • Call Centre Suggestions
  • Complaint Triage

Guide customer behaviour for their benefit

  • Suggestions
  • Alerts
  • Nudging
  • People Like You

Introduction to Ambiata

Our Services

Enable and accelerate your AI and ML journey by engaging our expert consultants.

Next-Best-Action Solutions

Our team will help you uncover the most important next-best-action use cases for your organisation and build solutions that personalise your digital services.

Machine Learning Operations

Our experts will help you determine and embed a fit-for-purpose ML operating model that improves your cycle time and enables model governance.

Bespoke Data Science

Our consultants combine their expertise in experimentation and machine learning with deep industry experience to tackle your most difficult business problems.

AI Ethics

Let us and our partners, the Gradient Institute, keep you aligned with the Australian AI ethics principles, and ensure that your data investment is safe.

Our Platform

Our next-best-action solutions are delivered through our platform Atmosphere.

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Atmosphere is for teams building customer-facing digital services who want to use ethical AI for automated decision-making.

Atmosphere includes our specialised algorithms to activate internal data at scale and to learn continuously from customer interactions.

Atmosphere enables data science teams to deploy well managed and ethical machine learning models and to measure their success.

Activate Your Data For Better Customer Decisions

Organise a free discovery workshop today.

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Latest Posts

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POWERful Contextual Bandits

Real-time personalized recommendations in enterprises with contextual bandits. Keep your automated recommendations relevant in a post COVID-19 world.

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Experimentation platforms at scale

We examine how experimentation platforms used by search engine and social media companies have been designed to handle a range of experimentation issues that occur at scale.

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Our Partners

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Contact Details

Ambiata has offices in Sydney and Melbourne, Australia. It is part of the IAG group, with offices throughout Australia, NZ and Singapore.

23-33 Mary St. Surry Hills. Sydney. NSW. Australia
Email: info@ambiata.com
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